Wood Cutlery Dispenser

SHIPPING POLICY

All shipping-related fees are laid out in the shopping cart and will be charged at check out.

We make an effort to ship out all orders received before 12pm EST the same afternoon, but ask to allow 1-3 business days for us to process. You will receive a shipping confirmation with tracking info once your order was processed. Delivery will depend on location and transit times of our carriers.

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RETURN POLICY

Due to Health and Safety concerns, we cannot allow for any opened boxes to be returned except for approved claims made for defect in materials. 

We are happy to work with you though, should you be unhappy with our product for any reason. Please contact us at info@foodstiks.com with details.

Product Replacement Circumstances:

Defective Product

Should an item be found to be defective upon receipt, please notify us at info@foodstiks.com. A Foodstiks representative will work with you to have defective product returned at no charge. No Product is to be returned without a proper confirmation by Foodstiks. Returned items must be returned in their original quantity ordered and include the original carton, packaging, and receipt paperwork within 10 business days of receipt of the Product. Defective products will be replaced as soon as possible. All orders are non refundable.

If Your Order Does Not Arrive

Please wait seven days to notify us if your merchandise does not arrive. We will assist the Buyer in filing a tracer with the selected carrier by providing pertinent information that may be required. Upon notification from the carrier of a non-delivery, the merchandise will be replaced.

Claims for Damaged Merchandise

If damaged merchandise is received, please contact us and we will work with you and the carrier to file a claim and decide if the product needs to be replaced.

To make it easy for you to learn about us and our products, we have collected the most common questions below. Please CONTACT US if anything remains unanswered! 

Q: Can your wood cutlery be washed and reused?

A: Our wood cutlery is meant to be disposable and recommended for single use only.

Q: What means compostable?

A: Compostable means that a product can break down into natural materials like carbon dioxide, water, and biomass in about 90 days.

Q: Is disposable wood cutlery compostable?

Yes. Wood Cutlery can be composted in a home or backyard compost as well as in a commercial composting facility. 

Q: Is compostable better than biodegradable?

A: Although compostable and biodegradable are often used interchangeably, they do not mean the same thing. Biodegradable means that a product can break down into natural materials in the environment without causing harm. The time frame can be months to years. Compostable, on the other hand, means that a product can break down into natural materials in about 90 days.

Q: Is compostable plastic cutlery (PLA's etc) really compostable? 

A: There are many different compostable plastics on the market and the answer would be different for each one. The short answer is: what looks like plastic is treated like plastic. Compostable plastics only compost in commercial facilities. Unfortunately, many commercial composters tend to sort out every item that looks like plastic. That means if it looks like plastic, the cutlery will end up in the landfill where it can take hundreds of years to degrade.

Q: Is compostable plastic a better choice than plastic?

A: When confronted with an environmental crisis, there is always a steep learning curve before we get a grip of the problem. Although a step in the right direction, "compostable plastics" do not actually compost in a natural setting. Because they look like plastic they sometimes end up in the recycling bin and recyclers have to sort them out. Because of the same assumption, composters sort them out as well. So, no matter where they get discarded in most cases they will end up in the landfill where they might take the same amount of time to degrade like plastic. If they are still a better option than plastic is up to the consumer, but they are clearly not a truly sustainable alternative to single use plastic.

Q: How long does it take for wood cutlery/plastic cutlery/compostable plastic cutlery to degrade in a landfill?

A: Currently, there is no study that confirms an exact timeframe for wood cutlery to degrade in a landfill. Since landfills are designed for waste to degrade much slower than in a natural setting, it will take longer though, that in your backyard compost!

As a natural product our birch cutlery can be compared to food waste. Food waste is estimated to decompose within 6-24 months in a landfill.

Plastic might take anywhere from 10-100 years in a landfill. So called "compostable plastics" do not easily degrade in a natural setting and it is safe to assume the time for them to degrade in a landfill is closer to that of plastic, than that of wood cutlery.

Q: Why is wood cutlery more sustainable than compostable plastic cutlery?

A: To truely answer this we need to look at a variety of aspects. From the raw materials used over the manufacturing process to what happens after they are discarded. Please read our blog post on How Sustainable Are Plastic Cutlery Alternatives?

Q: Does using wood cutlery harm tree populations?

A: It is a common misunderstanding that wood products harm tree populations. Wood is one of the most sustainable materials that can be used. It absorbs CO2 while it is growing and creates habitats for wildlife. It is important though to only use raw materials from responsibly managed forests like Foodstiks does.

Q: How much wood is needed to make the cutlery?

A: The manufacturing process for our wood cutlery is very efficient. One tree the size of a telephone pole can produce up to 20,000 pieces of cutlery.